Customer Service Team Lead Pay from $33 to $38 per hour with significant growth and earning potential! Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Leading the way with legendary customer service - at Uline! As Customer Service Team Lead, ensure our representatives are trained and empowered to be the ultimate problem solvers and deliver the fast, friendly and customer-focused experience our customers love. Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on. Position Responsibilities Coach and develop Customer Service Representatives in all areas including product knowledge, policies and procedures as well as performance metrics. Review phone, email and other customer interactions to evaluate quality, track results and provide coaching and performance reviews for increased success. Provide feedback to management on processes improvements that increase efficiency and customer satisfaction. Facilitate team meetings and one-on-one sessions to communicate policy updates, company information and provide training and coaching. Handle escalated customer issues and provide weekly support for customer interactions. Minimum Requirements High School diploma or equivalent required. Bachelor’s degree preferred. 3+ years of customer service experience. 2+ years of experience in a leadership / supervisory role preferred. Effective communication skills. Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks Café featuring affordable daily meal options from local restaurants. On-site fitness center and beautifully maintained walking paths. Best-in-class, clean, modern facilities. About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site. EEO/AA Employer/Vet/Disabled #LI-AP3 #LI-IL001 (#IN-KNMANC) #ZR-ILCS Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!
...Eligible for California onlyThis role is for experienced high-ticket sales professionals in California only.The RoleThis is a 100%... ...substantially higher share of revenue than you would at a traditional solar company, with no income ceiling.Sell residential solar you...
...people hear better through life-changing hearing health delivered by the best personalized care. Overview We are looking for an Audiologist or Hearing Aid Specialist to join our team in Freeport, IL! About Us HearingLife is a national hearing care company under...
Select how often (in days) to receive an alert:DRG Nurse Reviewer Appeals and Hearings- RemoteDate: Aug 30, 2026Location: Any city, FL, US, 99999Work Mode: Virtual (Exception only)It takes great medical minds to create powerful solutions that solve some of healthcare...
Direct Service Professionals Needed 7 Days A Week Direct service professionals needed 7 days a week - can't guarantee a full schedule 8-4, 4-12, 12-8Phaxis
...Job Description Job Description Overview As the Community Outreach Coordinator , youll play a vital role in connecting Fleet Feet with the local running and fitness community. This dynamic role combines community relationship-building with in-store customer...